Help Center

What are the payment options?

We accept the following forms of payment:

  • PayPal

  • Visa

  • Mastercard

  • Discover

  • American Express

What is your return policy?

We value your business at MorganAlex Jewelry, and your satisfaction is very important to us. Every piece will be carefully inspected before it is shipped to you; therefore, all sales are final. Should any merchandise be damaged in transit, we will gladly replace it. Requests must be made via email to support@morganalexjewelry.com within 7 days of receipt, and must contain visual proof of the damage.

How can we contact Customer Support?

All inquiries, requests, and other related matters should be emailed to support@morganalexjewelry.com. Please allow 24-48 hours for a response.

Do you offer gift cards?

We currently do not offer gift cards; however, we are exploring that option for the future.